Who should read this document?
What is commissioning?
How does commissioning differ from quality control?
Why commission facilities?
Doesn't the AE or CM already do commissioning?
Who should do commissioning?
How does a commissioning consultant work with in-house personnel?
What are the benefits of building commissioning?
What authority does the Commissioner have?
What does commissioning cost?
How does commissioning differ from acceptance testing?
What is an Integrated Systems Test?
Who is E Cube?
What consulting services does E Cube offer?
How is E Cube retained?


Who should read this document?
Organizations with a desire to deliver on-time, reliable building and facilities systems projects. This document also introduces Owners to building commissioning. It addresses what commissioning is, how it differs from other related building practices, and why it is so effective. Large building projects are inherently strategic due to their large scope, significant capital investment, and high organizational impact. All of these factors equate to significant risk. Organizations embarking on this type of venture seek to mitigate that risk by retaining trusted advisors and facilities experts. An independent commissioner needs to be part of that team. back to top

What is commissioning?
The short answer is that commissioning is a Quality Assurance program. The historical dictionary definition is "to put a ship into service" as to commission a ship or in our case a building. The ASHRAE Commissioning Guideline 1-1999 defines it as, "the process of ensuring that systems are designed, installed, functionally tested, and capable of being operated and maintained to perform in conformity with the design intent." We like to think of it simply as getting what you paid for. back to top

How does commissioning differ from quality control?
Commissioning, as a sub-set of quality assurance (QA), is often confused with quality control (QC) but they are very different. QC is an internal process whereas Commissioning is an oversight function. The objective of QC is to assure that a product or service meets specification requirements. QA is an auditing process that evaluates the success of the QC program by determining level of compliance. QC generates punch lists while QA is a more likely to lead to a pass-fail result with recommendations. QC is something that a seller does where QA is something that a buyer does to assure that product quality requirements and/or expectations have been achieved. back to top

Why commission facilities?
Commissioning is good management. Commissioning helps to ensure that expected results are achieved, costs contained, schedules met, and full contractual compliance delivered. Commissioning is the third leg of a well-formed purchasing program where the requisitioning, purchasing, and receiving functions are seperate and independent. For construction projects the Architects/Engineers (AE) are the requisitioners, Construction Managers (CM) or General Contractors (GC) are purchasers, and Commissioners are receivers.  Without commissioning the CM-AE relationship creates an unbalanced bipolar management structure that requires the CM to both contract for and receive work and the AE to evaluate their own design. Both relationships create inherent conflicts of interest that violate accepted internal quality control procedures. Establishing an independent commissioning/receiving authority restores balance to the process. back to top

Doesn't the AE or CM already do commissioning?
The assumption of many Owners is that building QA is the responsibility of the AE and/or CM. To some extent this is true. It is the responsibility of the AE to deliver a "standard of care" design and to observe the construction progress for general conformance with the intent of the contract documents, and it also the responsibility of the CM and associated Contractors to provide products and services that meet contractual requirements. The Building Commissioner does not replace or embellish these functions. Rather, commissioning is the process whereby an Owner exercises their right to assure that all parties are meeting their responsibilities. Commissioning does not diminish or duplicate the Owner's relationship with the AE, CM or GC but rather enhances and empowers it. back to top

Who should provide commissioning?
E Cube proposes that the answer to this question is an independent commissioning consultant. A biased conclusion to be sure but also an obvious one if all factors are considered. As argued above, standard business practice precludes either the AE or CM from doing commissioning. An Owner's in-house staff is an obvious choice, however, availability and other issues can make this problematic. Effective commissioning requires a dedicated, systematic effort. In-house personnel can seldom be spared from routine duties and other priorities for the significant periods of time required. It is also unlikely that in-house staff will have the specialized management and field experienced required. Construction is a fast moving, high stakes game where it is easy to lose a hand before it's played. The experience gained by working on a continuous stream of diverse projects gives an independent commissioning specialist the experience and confidence to establish a peer-to-peer relationship with the CM and A/E and to identify and address problems before they become construction delays. In contrast, in-house staff are specialists in company and industry requirements ­ experience and specific knowledge that an independent commissioner does not have. Consequently, the most effective arrangement is often collaboration between the two. back to top

How does an independent commissioning consultant work with in-house personnel?
E Cube works closely with in-house staff both as a technical resource and to assist with the commissioning process. Close cooperation is important and in the case of some specialized systems, essential. Having an independent commissioner empowers in-house staff to have an active roll in the construction without the necessity of managing or staffing the process on a daily basis. back to top

 
 

What are the benefits of building commissioning?
Cost, schedule, and performance are usually the main benefits. Cost saving can be significant. On large projects even small improvements can translate into big dollars. Savings accrue both directly and indirectly from enhanced performance, increased efficiency and assured contract compliance. The key is to start at the beginning by looking toward the end. Commissioning creates an environment of excellence that assures that quality is always on the table. The active presence of a dedicated QA expert sends a powerful message to the whole construction team about the Owner¹s intent and commitment. Win-win might be an overused cliché but it works. At E Cube we approach commissioning from a team oriented, non-confrontational perspective. We look for problems before they occur. We talk with contractors and team with the AE and CM to address unresolved issues before they become delays and cost overruns. We take the license to ask "stupid" questions and bring up design, construction, or owner issues that may otherwise be overlooked or ignored. Identified issues are published in our Field Observation Notes (FONs) and are tracked through resolution. On larger projects E Cube may often conduct an independent weekly meeting addressing  commissioning, QA, and start-up issues.These activities differ from normal AE/CM observation reports and punch lists and scheduling activities because they look at the broader issues of design, operation, and general level of contract compliance. back to top

What authority does the Commissioner have?
By choice, the Commissioner has no direct authority. Our role is to provide expert observations to the Owner and, by inference, the other team members who retain all authority for payment, design, and actual project acceptance. The Commissioner observes, reviews, audits, and may conduct independent acceptance and system testing. Commissioners cannot direct contractors to do or change work, issue change orders, or authorize progress payments. This keeps the commissioning relationship simple and avoids finger pointing and unexpected claims. back to top

What does commissioning cost?
Commissioning costs vary with project size, complexity, and scope of work. A typical range is up to 4% of the gross cost of commissioned systems. 1-2% is normal. This can be a significant amount of money. However, like other quality programs industry experience is that the cost of not commissioning will be significantly greater than the proactive cost of commissioning itself. This is especially true for large complex projects like hospitals, labs, central plants, assembly lines, and data centers where operating problems, failure to meet regulatory requirements, schedule delays, etc. can create significant cost overruns and management problems. The clichés that "Everyone saves money when a job goes smoothly" and "Poor quality is expensive" are also applicable.

The indirect nature of quality and the costs of incomplete work costs make savins from commissioning difficult to quantify but they are none-the-less real when it comes to the bottom line. During the competitiveness scare of the early 80's, 15 to 20% of manufacturing sales revenue was being spent to correct mistakes. Similar expenses for non-residential construction averaged 7.5%.  In a follow-up study in 1992 Burati found that deviation costs for eight diverse industrial projects averaged 12.4% of total installed project costs. Over half of these were design changes and only measurable change order costs were included. As significant as these costs are, however, Burati, et al. call it 'the tip of the iceberg' compared to the impact of unmeasured impact costs such as schedule delays and rework. (ref Burait Jr., J.L.: Farrington, J.J.: Bedbetter, W.B. (March, 1992) Causes Of Quality Deviations In Design And Construction, Journal Of Construction Engineering And Management, ASCE, 118(1), 34-49. back to top

How does commissioning differ from acceptance testing?
The AE often specifies specific acceptance tests that must be performed by an independent testing party. Concrete, electrical, fire alarms, sprinkler, and pressure testing are all good examples. Acceptance tests may be specified wherever an AE or regulating authorities feels they are necessary. On some projects acceptance testing may be combined with commissioning. This has been especially true for data centers where electrical systems are such a dominant and important part of the facility. However, acceptance testing is not commissioning. Acceptance testing is primarily a QC function that may also include specific performance functions like setting electrical circuit breakers. Commissioning takes a broader systems-level QA perspective that reviews both acceptance testing and start-up forms to assure that an acceptable level of compliance is being achieved. See also the next section addressing Integrated System Testing. back to top

What is an Integrated Systems Test?
The Integrated Systems Test (IST) has come to define the commissioning process for many facilities. In keeping with the classical naval definition of commissioning, the IST is designed to take a building out for a shake down voyage BEFORE it goes into service. ISTs have become an increasingly important element of commissioning as subsystem complexity and interactions have increased. These are large comprehensive tests that evaluate full-scale operation, covering both normal and emergency operation.

The entire construction process can be viewed as leading up to the successful conclusion of these tests. Responsibility for designing and conducting the IST usually rests with the Commissioner because of the test¹s comprehensive nature and because no single contractor has responsibility for overall system operation. back to top

Who is E Cube?
E Cube is one of the country¹s largest and most established facility commissioning and optimization companies. Our clients include Fortune 500 companies, school districts, utilities, hospitals, and universities. In the past year we have commissioned or performed optimization studies on well over two billion US dollars of both new and existing facility construction and remodels. Recent projects include the Northwest Memorial Hospital in Chicago, Pharmacia¹s new lab in Skokie, Illinois, GSA¹s new NOAA laboratory in Boulder, Colorado, and co-location Internet server sites across the country for Verio, Qwest, Relera, and others. E Cube is headquartered in Boulder, Colorado with a branch office in Chicago, Illinois. Our permanent staff includes both engineers and technicians with an emphasis in electrical, mechanical, and controls systems. Staff expertise includes specialists in test and balance, refrigeration, controls, HVAC and facilities management. As needed, we collaborate with a network of partners and associate companies including Electro Test Inc. and several major utilities. back to top

What consulting services does E Cube offer?
E Cube is an outsourced resource for project specific tasks requiring staffing and expertise not typically maintained by most companies. Typical services include:
Analysis -Systems Evaluation, Energy and Lighting Audits (link to Analysis)??
Conceptual and Schematic Design - Scope and Systems Criteria Development
Commissioning (link to Commissioning page), Design Review (link to Design Assistance), Integrated Systems Testing (link to Commissioning page)??, and Post Occupancy Optimization (link to Facility Optimization)
Measurement and Verification
Program Development - QC Program Development for Contractors, Mechanical and Electrical System Training Programs, Maintenance Program Development including Critical Systems Testing, Regulatory Reporting and Disaster Recovery
Performance Contracting Support
Facility Optimization
Utility Energy Service Programs

The majority of our work comes through repeat business with past clients many of whom are available to discuss commissioning from a client¹s perspective. To avoid conflicts of interest and confusion E Cube does not offer Construction Management, Engineering Construction Documents (CD drawings), or Maintenance services. back to top

How is E Cube retained?
As a professional services company, E Cube is typically retained on an hourly basis against a not-to-exceed budget. Actual hiring arrangements are flexible. Sometimes we are retained directly by the Owner and sometimes through the CM, A/E, or Design-build contractor at the request of the Owner. back to top

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